SCI Secure Internal - Secure Content, Admin Tools, Facility and IT Documentation

 

Umail Access (Work in Progress)

 

There are different ways to access umail. One of the requirements is to use Two Factor Authentication (2FA/DUO). In general, any mail client that supports OAUTH2, in theory should be able to work with Umail. We have been testing and evaluating different methods. The table below represents successful connections to read and send emails through Universtiy Exchange mail server (umail). This is not a comprehensive list. If you would like us to test any speific email client, please make sure to send us a note to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

  Mac Linux x86_64 Windows Android iPhone
Apple Mail        
Thunderbird        
FireFox
         
Chrome
      ✓     
Safari        
MS Edge/IE          
Windows Mail
         
Outlook        
Alpine          
Blue Mail          
Pegasus Mail  
       
K-9          

 

Note (Linux): CentOS and OpenSUSE were used.

Note (Pegasus): As of October 2021, it does not support OAUTH2.  From:  http://www.pmail.com/devnews.htm:

     "Short version: I am working on OAUTH2 implementations for GMail and MS and will have them out as soon as possible."

 

You can also find more information on University web sites on how to access Umail.

https://uofu.service-now.com/it/?id=uu_kb_article&sys_id=cbc3f8ae13fceec0ae6d53228144b075

 

 General Mail Client Configuration (OAuth2)

  • Incoming server

    Server Type: IMAP Mail Server
    Server Name: outlook.office365.com
    User Name: <unid>@umail.utah.edu
    Connection security: SSL/TLS
    Authentication Method: OAuth2
    port: 993

 

  • Outgoing server

    Server Name: smtp.office365.com
    User Name: <unid>@umail.utah.edu
    Connection security: STARTTLS
    Authentication Method: OAuth2
    port: 587

 

 

Screen shots and examples

Here we have screen shots for some of the methods listed in above table to show step by step process.

 

  • Thunderbird

Either install Thunderbird, or go to account settings to add one.

T1

Once you enter email address and password, 'Configure Manually' will show up. Click to configure manually.

 

T2

Enter values as shown above for both Incoming and outgoing servers. Please note Authentication method is set to 'Autodetect' and 'Done' is still not enabled to click. At this point, test the settings by clicking on 'Re-test'.  Once mail server is contacted, option 'OAth2' will be populated into Authentication method pull down menu. Select OAth2 for both incoming and outgoing servers.

T3

 

'Done' button will be enabled.

 

T4

Click on 'Done'. A new windows will pop up to authenticate you with umail server.

 

T5

Enter values to sign in. Another window will pop up to send a push to your cell/watch for 2FA (two factor authentication).

 

T6

After being authenticated, go back to Thunderbird account settings and click on 'Done' again. You can select to stay logged in on next pop up window. After all being set, final page will show up.

 

T7

Finally, click on 'Finish.

 

 

 

  • Microsoft Edge Browser

UIT recommends going to the https://outlook.office.com/ webpage to gain access to UMail.  This will take you to the following page: 

 B1

Login with the following format: 

This email address is being protected from spambots. You need JavaScript enabled to view it.

& Click Next (This should take you to the following page):
B2

Here, enter your password and click Sign in. 

B3 JPEG 

It will bring you to additional information verification method page.  Select the option that works for you and Authenticate to the UMail Account. 

B4 

You can select the option to Stay Signed in (No or Yes).

 

 

 

  • Outlook on Android

Install Outlook Application for Android.  Open the Google Play (Application): 

A5

Search for Outlook and Click install: 

A6 

Once installed, open this application to configure UMail into Outlook Application: 

A1 

Click on Add Email Account Button on the Left Menu and click “Add an account”.  It should take you to the next page where you will need to enter you UID:  (This email address is being protected from spambots. You need JavaScript enabled to view it.): 

A2 

Click Continue and it should take you to the UMail Login Page: 

A3 

Enter your Password and Click Sign in and it should take you to additional verification page.  (Select the method that works for you).  This should save UMail configuration in your Outlook Application on Andriod Phone. 

A4 

 

 

  • Windows Mail

Settings -> Manage Accounts

 1.jpg

Add Account -> Office 365

2.jpg

Enter umail address

This email address is being protected from spambots. You need JavaScript enabled to view it.

And click Next

3.jpg 

Confirm the account you are signing in to.

4.jpg

You should see the Creating account

5.jpg

If done correctly, you will see a confirmation that it was successfully added

.6.jpg