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How to make Conference Calls

Please note: If you are going to use one of these numbers you must tell one of the admin team so we can put it on the calendar.  Occasionally someone will try to dial in and get into another person's meeting.  A lot of confusion ensues!  So send an email to conference@sci.utah.edu and we'll calendar it for you.  If you have any questions or need help just ask!

Brief Instructions:

Give the call participants the following information:

  • Dial 800-377-8846 (for callers in the USA, toll free)
  • Enter Participant Passcode: 22252188

International callers dial USA+1-203-277-9408. Or, a special set of numbers is available for international users. Please contact Deb.

The leader of the conference call (you) dials the same number, but enters a different passcode:

  • Leader Passcode: 28627398

Please tell Deb or email deb@sci.utah.edu about the call so they will know how to bill the charges.

Call begins: When the leader calls in. If other callers call in they will hear a message that says "please hold until your call begins." They can stay on hold for about 20 minutes, but will not be connected to anyone else until the call begins.

Call ends: When the leader hangs up. This prevents us from inadvertent charges from long post-call conversations after the leader hangs up.

Leader on-file: Deborah Zemek

Here is another set of numbers to make conference calls with:

Dial: 1-800-220-9875

Leader code: 25308417

Participant Code: 53705832

 

Below you will find more detailed instructions including call options you may use in the call.

In-Conference Features:

All participants must use a touch-tone phone to participate in an Instant Meeting conference. The following features are available for you to use during an active conference:

Press *1 for a private pre-recorded help menu. A recorded message will play listing the available touch- tone features.

Press *2 for a roll call (conference). A playback of the participants' names who have joined the call will be played into the conference. This feature is only available when Name Record feature is set to "yes."

Press *3 for a roll call (private). A playback of the participants' names who have joined the call will be announced to the initiator only. This feature is only available when Name Record feature is set to "yes."

Press *4 to mute or unmute the entire conference (except for your line).

Press *5 to enable Conference Continuation. This allows you to determine if the active conference can continue after you disconnect. In order to use this feature, Auto Continuation must be set to "yes."

Press *6 to mute or unmute your line.

Press *7 to lock or unlock the conference. If you lock the call, those attempting to join will hear a prompt indicating the conference has been "secured."

Press *8 to dial out to additional participants within North America.

Press *9 for Entry/Exit options. You can specify how the entry and exit of participants are announced for the active conference: by tone, by recorded name, or by silent entry.

Instant Meeting Security:

  • All passcodes should be carefully protected and kept confidential. We cannot be held responsible for passcode abuse or misuse.
  • Participants must have the participant passcode to join. Participants will not be able to obtain your passcode information from the conferencing center.
  • Only one "leader" will be registered on a call (the first person to dial in with the leader passcode) and will be able to perform leader functions. We encourage you not to share your leader passcode with anyone.
  • The call will terminate 20 minutes after the first participant dialed in if the leader passcode has not been entered and "QUICK START" has been set to OFF. You will be charged usage for the time those participants were on hold.
  • Your subscription is set up for a maximum number of participants, including you. If more than that number attempt to dial in, they will be blocked, and will hear a message advising them to contact the conference leader. Conference operators cannot increase the capacity of your subscription without advance notice of the call.
  • For added security to your meeting, the conference leader can pre-screen participants prior to allowing them to enter the main conference.

Participant Access Information:

The text below is the only information you should forward on to call participants. Please ensure that you provide all necessary information to participants in advance of the call.

AUDIO PARTICIPANT ACCESS

TollFree Numbers:

USA: 800-220-9875

PASSCODE: 53705832

Instant Meeting Features:

You must use a touch-tone phone to participate in an Instant Meeting conference. Upon entering the conference, you may hear music prior to the first voice prompt. You can input your passcode (followed by the #sign) at any time, even before the voice prompt.

The following touch-tone commands are available for you to use during an active conference:

Press *1 for a private pre-recorded help menu. A recorded message will play listing the available touch- tone features.

Press *3 for a roll call (private). A playback of the participants' names that have joined the call will be announced to the initiator only. This feature is only available when the leader activates the Name Record feature.

Press *6 to mute and/or un-mute your line.